Terminal Seats

Overview

Terminal seats determine the number of access points to the desktop application (i.e. 2 terminal seats mean 2 separate devices can be actively connected to the desktop application simultaneously.)

IMPORTANT: This does NOT limit the number of users in Wise Option or the number of devices set up to connect to the Desktop Application.

Can we have more devices set up than number of Terminal Seats? (e.g. 2 Terminal Seats and 3 computers)

YES. You can have that terminal set up on as many devices as you'd like, but you can only have 1 active connection per terminal.

For Example:

If a business has 2 Terminals seats, but 3 devices they would like to access the desktop application from (a personal laptop, work computer, and an iPad Pro)

First, we recommend analyzing who will be accessing the application from each of these devices and when.

1. Personal Laptop: Julie - after hours, weekends, and sometimes when traveling for work

2. Work Computer: Julie - during business hours

3. iPad Pro: Technicians - during business hours.

Because only Julie will be accessing the Personal Laptop or Work Computer (either or, not concurrently), she could put Terminal 1 on both these devices as they will not be used at the same time.

They could then put Terminal 2 on the iPad Pro so the Technicians could use it while Julie uses the Work Computer or her Personal Laptop.

If you would like to increase or decrease the number of Terminal Seats, please contact us.