Hardware Requirements

As a true cloud solution, Wise Option has 3 applications: Desktop, Web, and Mobile.

General Note Regarding Screen Size and Resolution:

• Please keep in mind that although some devices may meet the requirements for the application, they may not meet the user’s preference.

  • Example: a 13’’ laptop with a resolution of 1920 x 1080 and Windows 10 may meet the requirements for the Desktop application. However, some users may find the application too small to work on with this screen size.

  • Example: an 11’’ iPad Pro may meet the requirements for the Desktop application. However, some users may find the application too small to work on with this screen size or may not like to use the application on a tablet.

Desktop application

Software Requirements:

• Windows 10 or higher

• Or MacOS Catalina or higher

Minimum Hardware Requirements:

• Screen Resolution: at least 1600 x 1000

• Scale: 100%*You can have a screen resolution as low as 1440 x 900, however there may be a few forms that do not have all the features available at this resolution.

Hardware Recommendations:

• Recommended Maximum Resolution: 1920 x 1080

• Recommended Minimum Screen Size: 16’’

• Potentially Compatible Devices: Desktop computers, Laptops, Tablets

We recommend that users who wish to use a compatible tablet for the Desktop application also use a Bluetooth keyboard for a more optimal experience. We also recommend using the largest possible tablet with the desktop application

We do NOT recommend Chromebooks for the Desktop application.

Web application:

• Device with web browser

• Potentially Compatible Devices: Desktop computers, Laptops, Tablets

Mobile application:

• Device compatible with the Apple Store or Google Play Store

• Potentially Compatible Devices: Tablets or phones