NEW Wise Option 7 FAQ & Announcement
Last updated
Was this helpful?
Last updated
Was this helpful?
Last Updated 3/20/2025
We plan to open Wise Option 7 to more users outside of Beta Testing in late April / early May 2025
We are excited to announce the soft launch of Wise Option 7, the latest version of our software, which promises to enhance user experience with its innovative features and improved performance. This document summarizes the frequently asked questions we've received since the announcement, providing clarity and insights into what you can expect from Wise Option 7.
Make sure to watch our announcement webinar below to get the most comprehensive understanding of what this awesome news means to you and your facility.
Q: What is Wise Option 7 (WO7)? A: Wise Option 7 (WO7) is the latest version of our software, which is 100% web and mobile app-based.
WO7 will eventually feature all the functionalities of the desktop application, along with new features, moved to the web and mobile app.
It's designed to be lighter, faster, and more user-friendly. The best version of Wise Option yet!
The desktop app's original features (along with new ones) will be added to the web and mobile app (WO7). We are projecting all the desktop app features should be converted over to WO7 by 2026. Q: Why do you call it a soft launch? A: WO7 will be a solution that evolves as we work to bring all the desktop application features and new ones to the web/mobile app. We wanted to allow our users to use WO7 and WO6 simultaneously and completely switch to WO7 once all the features they use from the desktop are present on the web and mobile applications.
Q: When will WO7 be available to start using? A: WO7 is currently being utilized by Beta Testers. We expect to open WO7 to more users by late April/early May 2025. Please remember that not all the desktop features will be available on the web and mobile app at first. We estimate the completion of desktop feature conversion to be in 2026. This timeline is subject to change and, if updated, will be updated on this page.
Q: Is the desktop application going away? A: No, it will remain available until the end of 2026. However, we encourage users to use the WO7 web and mobile app to take advantage of new features and improvements!
Q: What are the benefits of using to WO7? A: WO7 offers several benefits, including:
Easier connection through any web browser on any device.
No need for Remote Desktop Connection setups.
Simplified file sharing.
Improved performance and faster updates.
Enhanced user interface and overall experience.
New features
Q: Will my data be migrated or lost? A: No, your data will remain intact. WO7 provides a new user interface with additional features but does not require data migration.
Q: Is my monthly subscription changing? A: Due to this upgrade, we are not anticipating any significant changes or variances in monthly subscription costs at this time.
Q: When do we need to switch to WO7? A: You can use the desktop app (WO6) and WO7 simultaneously until 2026. We encourage you to transition gradually and provide feedback.
Q: Will I need to learn the software again? A: The structure and navigation will remain similar. We have made intuitive updates for better proficiency and provided a visually appealing facelift.
Q: Do I need faster internet to use WO7? A: No, WO7 is designed to deliver a better experience with your current internet connection.
Q: What technical improvements does WO7 offer? A: WO7 eliminates the need for Remote Desktop Connections, complex file sharing, and memory flushes. It provides automatic updates upon refresh, improving overall performance and user experience.
Q: Why is this transition necessary? A: The transition to WO7 simplifies processes, eliminates unnecessary connection steps, resolves local connection issues, and unlocks features that are only possible through the web app.
We hope this FAQ has addressed your questions. For additional support, don't hesitate to get in touch with our support team.
If you have a question you do not see answered here, please use the submit feedback button in the top right of this page to provide the question for our team to update this document with.
